From: joeraymon
Cerita lama ni.. saja diulang2..
Thinking out of the box..!!!
Difficult problem sometimes need a simple solution...
Story 1:
When NASA began the launch of astronauts into space, they found out
that the pens wouldn't work at zero gravity (Ink won't flow down to the
writing surface).In order to solve this problem, it took them one
decade and $12 million. They developed a pen that worked at zero
gravity, upside down, underwater, in practically any surface including
crystal and in a temperature range from below freezing to over 300
degrees C.
And what did Russians do? They used a Pencil!!!
Story 2:
One of the most memorable case studies I came across on Japanese
management was the case of the empty soapbox, which happened in one of
Japan's biggest cosmeticscompanies. The company received a complaint that a
consumer had bought a soapbox that was empty.
Immediately the authorities isolated the problem to the assembly line,
which transported all the packaged boxes of soap to the delivery
department.
For some reason, one soapbox went through the assembly line empty.
Management asked its engineers to solve the problem. Post-haste, the
engineers worked hard to devise an X-ray machine with high-resolution
monitors manned by two people to watch all the soapboxes that passed
through the line to make sure they were not empty. No doubt, they
worked hard and they worked fast but they spent whoopee amount to do
so.
But when a rank-and-file employee in a small company was posed with the
same problem, He did not get into complications of X-rays, etc but instead
came out with another solution.
He bought a strong industrial electric fan and pointed it at the
assembly line. He switched the fan on, and as each soapbox passed the
fan, it simply blew the empty boxes out of the line.
Moral of the stories: Always look for simple solutions. Devise the
simplest possible solution that solves the probelm.
Joe
0518
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